OAMPS Insurance Brokers — Insurance Agency in Burswood

Reviews of OAMPS Insurance Brokers

• Jayden

  Added 2014.08.21

  I was informed that my policy is held in Victoria and therefore no-one could help me with my querie. I suppose that's just how it is, but certainly it gives the feel that customer service is difficult as a West Australian member. It really didn't impress me that when I called, the phone was answered with a straight "Hello??" with no explanation of where I was calling nor was there an apology or explanation for such an abrupt greeting.. i.e saying something like: "Sorry I thought it was an internal transfer, how may I help you" would have been much appreciated, instead I had to ask where I was calling, and the receptionist was very cold with me. I feel like I have received an absolute ZERO for customer service... but that's okay because my policy is held in another state, so its not their problem. Fair enough? -I'm not so sure. Perhaps if this is the case they shouldn't trade under the same name.
• Jack

  Added 2014.03.28

  "Sorry... we can't help you."